Privacy Policy
Effective Date: November 5, 2025
Company Name: Nairobi Sanitary Bins
Location: Nairobi, Kenya
1. Introduction
Welcome to Nairobi Sanitary Bins. Your privacy is very important to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or communicate with us.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.
2. Information We Collect
We may collect personal and non-personal information in the following ways:
a. Personal Information
When you interact with Nairobi Sanitary Bins, we may collect:
- Full name
- Phone number
- Email address
- Business or organization name
- Physical address or service location
- Payment and billing details (for service transactions)
- Feedback, reviews, or inquiries
b. Non-Personal Information
We may automatically collect:
- Browser type and version
- IP address and approximate location
- Device type (mobile, tablet, desktop)
- Website usage data (pages visited, time spent, etc.)
- Cookies and tracking data
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage sanitary bin and hygiene services
- To communicate with you regarding bookings, inquiries, and feedback
- To send invoices, receipts, and payment confirmations
- To improve our website, services, and customer experience
- To comply with legal obligations and industry standards
- To send promotional offers or updates (only with your consent)
We never sell or rent your personal data to third parties.
4. Legal Basis for Processing Personal Data
Nairobi Sanitary Bins processes your information under the following legal bases:
- Consent: When you voluntarily provide your information.
- Contractual Necessity: To fulfill service agreements and customer obligations.
- Legal Compliance: To meet legal and tax requirements.
- Legitimate Interest: To enhance and secure our operations.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze traffic.
Cookies help us remember your preferences and understand how visitors use our site.
You can disable cookies in your browser settings, but some features of our website may not function properly as a result.
6. How We Store and Protect Your Information
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
These include:
- Secure servers and encrypted databases
- Regular security monitoring
- Restricted access to personal data
- Staff training on data protection policies
However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security, but we commit to acting swiftly in the event of a breach.
7. Sharing of Information
We may share your data with third parties only when necessary to:
- Process payments through secure payment gateways
- Deliver or install sanitary bins and hygiene products
- Comply with legal requirements or court orders
- Collaborate with service partners under confidentiality agreements
We do not sell, rent, or trade personal information for commercial gain.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
After this period, data is securely deleted or anonymized.
9. Your Data Rights
Under Kenyan data protection law, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- File a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your rights have been violated
To exercise these rights, please contact us at service@rafikipestcontrol.com
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10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
If we discover that we have collected data from a minor, we will delete it immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
All updates will be posted on this page with a revised “Effective Date.”
We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through:
Nairobi Sanitary Bins
📍 Location: Nairobi, Kenya
📧 Email: service@rafikipestcontrol.com
📞 Phone: 0717819204